Title:Lending to SMEs: Indian Banker’s PerspectiveYear: 2020 |
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Authors:
Akanksha Goel, Shailesh Rastogi
AbstractCredit officers act as a pivot in the loan decision-making process, which is greatly affected by their assessment. The objective of this research is to examine the lending decision criteria of bankers. To attain this objective, qualitative methodology has been adopted for this research. In-depth interviews of twelve credit officers were undertaken. For the analysis, thematic approach was adopted. Three main themes emerged from the thematic analysis. The first theme relates the complimentary existence of transactional and relationship lending. The second theme discloses the information sought by lenders under transactional lending approach. The third and major theme of this research (which emerged from this study) is the identification of data affecting the subjective decisions of credit officers. Investigation revealed that, while taking loan decisions, credit officers place emphasis on borrowers certain characteristics such as his/her political background, egotism, business skills, age, experience and previous defaults. The findings of this study provide a new understanding of the factors that are perceived by lenders while evaluating a loan applicant. This is the first study reporting the factors that affect the subjective judgements of credit officers.
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Name | Designation | |
Mr. Anand Singh | Administrative Officer | ![]() |
Ms. Jagriti Partho Goswami | Office Superintendent | ![]() |
Mr. Prasanna Pendke | Sr. Supervisor | ![]() |
Mr. Amit Marathe | Sr. Supervisor | ![]() |
Mr. Prakash D Karkar | Supervisor | ![]() |
Mr. Amit Shinde | Supervisor | ![]() |
Ms. Supriya Rahalkar | Supervisor | ![]() |
Ms. Poorva Zende | Sr. Coordinator | ![]() |
Mr. Yogesh S. Mane | Sr. Coordinator | ![]() |
Ms. Rucha Desai | Sr. Coordinator | ![]() |
Ms. Roma Kale | Sr. Coordinator | ![]() |
Ms. Deepti Gokhale | Sr. Coordinator | ![]() |
Mr. Gautam S. Mane | Coordinator | ![]() |
Ms. Margaret Dsouza | Coordinator | ![]() |
Mr. Prasad Bonde | Coordinator | ![]() |
Ms. Anuja Joshi | Coordinator | ![]() |
Mr. Pradeep Chaveria | Coordinator | ![]() |
Mr. Rohit Rane | Assistant Coordinator | ![]() |
Ms. Shilpa Ravalallu | P.A.to Director | ![]() |
Mr. Abhishek Kudale | Office Assistant | ![]() |
Mr. Rajesh Bagewadi | Network Engineer | ![]() |
Ms. Saee H. Gokhale | Sr .Lab Instructor | ![]() |
Mr. Nilesh S Kadam | Sr. Lab Assistant | ![]() |
Ms. Shital Balkawade | Accounts Assistant | ![]() |
Mr. Sumit Bhoinkar | Accountant | ![]() |
Mr. Avadhoot Joshi | Accountant | ![]() |
Mr. Ankush Kolhe | Office Attendant | ![]() |
Mr. Mukesh Thopate | Office Attendant | ![]() |
Mr. Ashok Mankar | Office Attendant | ![]() |
Mr. Puran Walmiki | Sr. Office Attendant | ![]() |
Mr. Kailash Shinde | Sr. Office Attendant | ![]() |
Mr. Vasant Shitole | Sr. Office Attendant | ![]() |
Mr. Yogesh Nevrekar | Sr. Office Attendant | ![]() |
Mr. Sanjay Takle | Sr. Office Attendant | ![]() |
Mr. Vishal Kadam | Driver cum Office Attendant | ![]() |
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